From working without a contract to collective voice: A delivery rider’s experience of COVID and collective organisation in Northern Italy

From what I understand, you try to be independent in your decisions. Do you like the work you do now, or would you like to change it?

Right now, yes. But I do want to change, later. Maybe in a year, or in a few years. Also for health reasons. At this moment, for example, it’s very cold. When I go out on my scooter, the cold bothers me.

But aside from the conditions of cold and heat, it’s a good job. It’s a good job because there is freedom to choose your schedule and decide how to organize your shifts. It’s flexible work.

Notes for myself and @siri for coding / analysis: This interview is extremely valuable for us because it represents a grounded case of a “democratic interface” emerging inside a precarious labor context, not through formal politics, but through everyday mediation / collective action.

From a coding perspective, these are the themes we may look out for, that seem present to me at first read:

  • Crisis as catalyst for democratic awareness (COVID functions as a turning point in risk perception and collective action)

  • Migrant-led infrastructure of participation / agency (linguistic/cultural brokerage)

  • Voluntary participation and autonomy in collective action (strikes as optional, high degree of agency?)

  • Care as political praxis (his identity as someone who “helps” others, this is good for the praxis that links ethics of care with labor activism)

  • Care as a political practice and a form of solidarity, where emotional and joint experiences carry more weight than professional stances, overcoming the duality of positions.

  • Relational/negotiated participation

Notes for future interviews: it would be great to get more into the nitty-gritty of the practical details of organizatnional interfaces (e.g. how exactly does small-group organizing happen on the ground (WhatsApp groups? Telegram? informal conversations in person?)

Maybe push a bit more on reflection about the idea of precarity as a context for this kind of participation and organization. How does it play out?

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