Or is it neither?
Mark, I like your attitude! Certainly nothing that Paola wrote suggests there is anything wrong with her.
She wants to do more. Does it have to be a bad thing? A smart, successful person decides to question her own success and try to find a deeper meaning. I would take it as an opportunity: for Paola herself, and for us all. Maybe she will reach conclusions like these of Vinay’s; and this is likely to make a world a better, more interesting place.