Some additional thoughts:
- the visual summary you @mrchrisadams made I think is relevant to basically anyone and everyone engaging in knowledge work and not just service design practice…
- re digital angle: In the descriptions of the distrikts, each had details about the digital communication setup - including its historical development. In the discussions about effective response to crises, questions were asked about different aspects of the distrikt- but few went into digital technologies. For a group that skews tech-sector, this strikes me as interesting. I interpret this either as meaning that it is not as central as we might believe or that there is an assumtion that in witness digital tech functions much as it does in contemporary real life society.