A really good explanation of where things went wrong, http://www.londonreconnections.com/2015/know-run-story-behind-xmas-kings-cross-problems/
Reading that explanation in conjunction with this article, web.mit.edu/nelsonr/www/Repenning=Sterman_CMR_su01_.pdf which describes different approaches to time management and prioritisation of short-term vs. long-term goals, gave me lots to chew on over breakfast.
Also when things start to go wrong, they continue to go wrong…, www.eimicrosites.org/heartsandminds/userfiles/file/ASA/ASA%20PDF%20rule%20of%20three%20paper,%20P%20Hudson,%20C%20vdGraaf.pdf
While these articles are discussing large systems, the lessons are applicable to every situation no matter the size.
More transparency would have helped the railway engineering problems get work-arounds in place sooner, but hierarchical systems always have this communication problem.
Problems for us to avoid.
Murphy was an optimist… :))