Part of the challenge for businesses and organizations who could shift a lot of their work online but are struggling to accomplish it, or aren’t even trying, are “last mile” issues. In other words, what, from this assortment of tools, are the ones you need to accomplish what you need to get done? Forum, live chat, A/V for individual or group, document and file sharing, editing up/downloading, legal online signatures and so forth. And then there are everyone’s ingrained habits to overcome.