Hello all, I wanted to led people know that I have launched a small survey to figure out what people actually do when they do community management. It is a useful thing as a benchmark for Edgeryders’ own community management practices, and it turns out there is nothing out there, so it will be of help to everyone who is into it. Once done, I will obviously publish results with a Creative Commons license.
I explain how I built the survey and how to participate in it at
http://bit.ly/ocm-practices. If you manage an online community and decide to take part, you will have my thanks. It takes about 5 minutes.