Well,
It’s very difficult to answer this question. I don’t think there is any specific actions governments could do. It depends mainly on everyone’s perception. I think the owner of a company should transmit to all employees (it meens also to managers) the idea that we are in a business, so in business we have to be productive. If a manager feels his job like his own business, he will be more motivated to treat his dependent like his custumer, and we all now that a custumer should be always satisfied.
Concluding, I think the change sould come from the top of the companies. Directors are those who can transmit a new attitude to the entire company.