Get customizable training for small or large groups at your organisation
When you are out there doing challenging work, the best people you can turn to for learning are your (more experienced) peers. Edgeryders is a distributed community of over 6000 people in more than 80 countries who work and collaborate across different projects and organisations online. Edgeryders assembles the lessons and experience gathered from its members into workshops, courses and training packages.
1. Remote and distributed work:
Whether your teams are working from home or from the organisation’s offices, remote collaboration can be hard. We have made all the mistakes and found good solutions so you don’t have to. These are our current learning modules. You can pick one or more modules either as single “one-off” training sessions, or ask us to put together a customized program combining several modules to suit your needs.
Current learning modules:
- Strategic Overview of Long-Term Telework for Business and Government Leaders: This online training introduces government leaders to the strategies, tools, and best practices for effectively leading in a distributed (remote/telework) model – and showcases the benefits of adopting telework as a viable long term strategy. The focus is on the unique challenges of leading, mentoring, and managing while physically apart from your team for prolonged periods of time.
- Collaboration Models: Guidelines and introductions for different collaboration models, from fully remote asynchronous work over online facilitated war room hangouts to prolonged colocation or co-living situations with your colleagues. Those will help you to become aware of possibilities and decide which collaboration form to choose for which project.
- Remote Onboarding: We address how to develop your remote onboarding process for the best possible start. Do not lose crucial energy and motivation at the start. Establish an accessible, shareable system and the culture necessary to properly onboard new team members no matter where they are.
- Communication Channels: An overview of possible Communication channels and the appropriate best practices for those different communication channels. With examples reaching from digital preparation and commitment culture to simple hand signs and checklist for choosing the right channel for you.
- Online Facilitation: Tips and tricks for online facilitation, like how to use and moderate the chat during online call meetings to help you to activate and engage groups of different sizes and goals. Addressing questions like: What makes a good webinar? How can we have online workshops?
- Data Privacy: Integrate daily practices to ensure the privacy and integrity of you and your colleague’s data. Understand the responsibility of shared resources and the importance of user privacy in a shared online workplace.
- Event Management: Organise and promote collaborative events in different mediums and channels. You’ll learn how online event organising, when it works, can lead to a result as effective and dynamic as in person meetups.
- Collaborative Research : Harness the collective intelligence of your platform to gain insight into your audience and the culture that surrounds your work.
- Digital Wellbeing: Develop the ability to be aware of and balance social and work-related aspects of your and your colleagues’ everyday digital routines. Understand for example the role of cats and other positive noise to amplify social signals in digital communication.
- Distributed Workflows: Learn clear structuring and sharing habits for common resources and the importance and methods of open communication of workload and ownership for distributed workflows.
If you are unsure about which modules are most suitable for your context, we also offer the following services:
- Self-Evaluation Tests: You (anonymously) answer a few questions on an online form. Based on the results we send you a set of resources for putting together your own learning program.
- Team Evaluation Tests: You and up to 5 of your team members (anonymously) answer a few questions as individuals or teams on an online form. Based on the results we send you a set of recommendations for practices that we have found to work well.
- Organisation Audit: Every organization is different and has different remote collaboration needs, established routines, technology preferences etc. We will run one online workshop for your team to co-create a remote collaboration environment and processes that work for your organization.
2. Community Building and Management:
We at Edgeryders know how to build, grow and maintain a healthy community — from our own experience and from the many experiences that our community members share with us.
In this training program we put together all of this knowledge through 12 lessons that teach you dozens of techniques to start from scratch, from our resident community experts: John Coate and Noemi Salantiu.
John Coate is widely recognized as the world’s first online community manager, John was employee #2 at The WELL - the place where online community began.
Noemi Salantiu is Community director and co-founder at Edgeryders, Noemi is a community builder enthusiast, specialising in network weaving & content curation
This course is for you if:
- You are a community manager already and you want to enrich your techniques with exercises
- You are an offline community activator and you want to start to use power of online tools to enlarge your circle of work
- You worked as an online community manager already but want to have a larger impact in the world.
What you’re going to learn:
- Understanding Community, the word, the history.
- Affirmation, the first tool you’ll learn to use
- Finding your allies, energy and how to build Social Capital
- The hats strategy
- Defining your netiquette
- How to project & model your behaviour online
- Conflict Resolution and how to face blowups
- And much more…
Your instructors
John Coate. Widely recognized as the world’s first online community manager, John was employee #2 at The WELL - the place where online community began.
Noemi Salantiu.Community director and co-founder at Edgeryders, Noemi is a community builder enthusiast, specialising in network weaving & content curation.
3. Digital Ethnography:
Explore a new way of research, open and collective, using one of the most powerful tools in the industry.
Ethnography is a technique that anthropologists use to understand how a social group or community thinks, feels and sees the world.
With this training we want to move away from the idea of ethnography as a lone practice. We want to introduce you to a new way of research, open and collective, that we call Collective Ethnography.
We have developed a new too, Open Ethnographer that we use for doing this and we believe that it enables a powerful and scalable way to allow online collaboration and find deeper discoveries in data analysis.
Your Instructor
Amelia Hassoun is a PhD student at the Oxford Internet Institute. Her research analyses the design, development, and usage of sensor technologies embedded in Singapore’s urban landscape as part of its Smart Nation project, as well as the social life of the data they produce. Her current focus is on smart home technologies. Her research interests include smart cities, digital and medical anthropology, RFID and sensor networks, healthcare technologies, and the social effects of technological change more broadly.
Amelia holds an MSc in Digital Anthropology from University College London as well as a BA in Anthropology from Yale University. Her Master’s research at UCL examined the life cycles of patient data and software systems in the NHS, and her senior thesis at Yale on communication technologies in hospice care emerged from collaboration with UCL’s Why We Post Project. Prior to her doctoral studies, Amelia worked as a patient website developer in London, as well as a senior researcher at Edgeryders on its Open Care project.
Current Learning modules
- What is Ethnography?
- Ethnographic Methods
- What is Qualitative Data Analysis?
4. Graphryder: A new tool for collective intelligence
Understand conversations like never before using rich data visualizations, tags and co-occurence
Graphryder is a dashboard tool that allow us to analyze the conversations that are happening in a group, small or large, through reading of ethnographic data. Graphryder is based on innovative academic research which has led to publication in scientific journals.
Human intelligence has always being collective. In principle, when the internet becomes ubiquitous we could connect people and foster debate at an unprecedented scale and, as a result, collective intelligence will increase. But after 30 years of experimentation most people still feel they are not, and never will be, part of a collective intelligence process.
In Edgeryders we solve this problem by putting together Online Ethnography and Social Network Analysis and creating an object that we call the Semantic Social Network. You can unlock the power of the semantic social network with Graphryder, a new tool developed by Ethnographers in collaboration with Edgeryders.
Your guide on this journey will be Alberto Cottica, Head of research at Edgeryders. Alberto is an economist and network scientist, now entrepreneuring at Edgeryders. He is an expert in online collaboration, collective intelligence, and participatory, networked organization and has worked with governments and IGOs in various capacities including civic hacking with Wikitalia and Spaghetti Open Data.
Your Instructor
Alberto Cottica. Co-founder of Edgeryders, apostate economist, world citizen and network scientist-in-training. Ex-low grade rockstar.
We also tailor-make training programs
Thanks to our global network of 6000 experts covering a wide range of industries, professions and fields we can offer tailormade packages to suit your organisation or team needs.
If you are unsure about which modules are most suitable for your context, we also offer the following services:
- Self-Evaluation Tests: You (anonymously) answer a few questions on an online form. Based on the results we send you a set of resources for putting together your own learning program.
- Team Evaluation Tests: You and up to 5 of your team members (anonymously) answer a few questions as individuals or teams on an online form. Based on the results we send you a set of recommendations for practices that we have found to work well.
- Organisation Audit: Every organization is different and has different remote collaboration needs, established routines, technology preferences etc. We will run one online workshop for your team to co-create a remote collaboration environment and processes that work for your organization.