No doubts on some private actors using the programme…
Thanks @Matteo , it surely makes sense. Where I was going is seeing if there is openness to include these actors to actually shape and improve the programme - for example if the programme needs better promotion or communication to reach more of those less affluent users; or better, non-jargon copy on the website etc. Is there outsourcing happening, or effective feedback gathering channels? And so on… I think to me this would be a step towards the open policy making vision which @Franca mentioned here.