This cluster designs and deploys R&D activities including joint development of new open source technologies and common infrastructure upon which members can build new products and services. Members build meaningful research partnerships and pursue funding together.
About the organisation:
- Edgeryders provides expert advice and community engagement based on collective intelligence, as a service to corporate and governmental organisations. It develops and deploys community-building tools and cutting edge research techniques to detect, aggregate and analyse citizen innovation in response to key societal, economic, ecological and political challenges. Driven by a people centric approach, we engage and connect citizens in its active, global community of civic enthusiasts, social innovators, activists, makers, technologists, artists and consumers. At the time of this writing, they are about 5,000.
- People: Team, Frequent collaborators
- Partners & clients
About the Unit
Main aims and interests of the Unit
The Research Network is a business unit in the Edgeryders company, organised as a network, created in October 2017. We are actively looking for funding opportunities and partners among the universities and other institutions as well as local and regional authorities and other relevant stakeholders to establish long-term, good-quality partnerships around the topics such as regional economic development, citizen engagement, participatory culture, decarbonisation…
Any topics, areas, or kind of research/projects that especially interest us? +++ add more please
In everything we do, we maintain a culture of openness and transparency. By fostering collaboration on a massive scale, we are able to wire seemingly isolated initiatives and unique points of view towards a theory of change backed by solid scientific arguments and ultimately aspiring to contribute to more grounded European public policy.
Standard Work Package
Here the potential partners understand the meaning behind each task and can easily imagine this being replicated to suit their project.
As a consortium partner, Edgeryders is responsible for designing and running a massive online conversation on the specific topic of interest for the project, by activating and on-boarding members of civic and political constituencies with firsthand experience across the domain landscape. The conversation is then analysed through Social Semantic Network Analysis to enable the consortium to navigate a collective mental map, and filter it to produce high-level “big pictures”. This is done by using graph theory and software to build a network of ethnographic codes that represent the conversation which can be considered as a collective mental map of the problem at hand. It comes with a filtering technique that allows human researchers to make sense of even very large graphs, with thousands of contributions and ethnographic codes.
We couple community engagement and community management methodologies to ensure an interface between online and offline participation, and between individuals who are digitally at ease and those farther off the Internet map. We collaborate closely with networks across Europe in order to start from active communities on the ground and use the social network model to reach further citizens in the European countries of interest for the project.
We complement online discussions with physical onboarding workshops throughout the whole project making sure to disseminate at large deeper insights and findings. We train community managers to ensure quality and respectful dialogue. We deploy and expand our open research tool Open Ethnographer to harvest the content of the discussions, including leading ethnographic coding and managing a coding ontology.
Some of the standard tasks include:
- Convene and seed a large online, interdisciplinary conversation: we create a dedicated project online forum by customising the existing edgeryders.eu platform. Advantages: robust and scalable (based on Discourse); takes advantage of the existing community using it (5K accounts); open source. We train community managers and mentor them throughout the project. Rules of engagement/netiquette serve as the social contract underpinning interaction on the forum. We deploy a community journalism program. This consists in finding respected voices with a good social media presence and commissioning them high-quality posts on their experience around the specific theme.
- Recruit and engage participants (Community engagement and activation): we use social media to share interesting content from the platform and draw traffic back. We design, organize and run a number of onboarding events, aimed at collecting stories. We partner with local organizations to take advantage of their networks. We report faithfully such experiences on the platform. We participate into third-party events like conferences, political rallies, and other grassroots events. This is both a way to study domain in action, and a technique to raise awareness around the project and recruit new members.
- Multimedia coding: we code the conversation on the platform using the Open Ethnographer. Ethnographers work in teams to ensure intercoder reliability, and report regularly. As we code, we produce and maintain an ontology of codes applied to the conversation. This takes the form of a regularly updated wiki containing the list of codes in use; their definition; and their equivalent in each of the other project languages (if the conversation is multilingual).
- SSNA: we combine primary and secondary data into a semantic social network (SSN). We export the data in a widely used, intuitive format (JSON) and store it for long-term safekeeping. We use zenodo.org as the repository. We visualize the data with an interactive dashboard built on Graphryder. This allows visualizing only the strongest connections, drilling down on ethno codes of interest, making inferences on the social networks associated with specific codes, etc. Drawing on network science literature, we test and compare different methods of aggregating data. Using the SSN as a guide, we produce an ethnography of the specific topic in Europe. Example
- Technical support: we set up and configure the project’s online space. To ensure rigorous and compliant data we develop and implement a Data Management Plan. The main corpus of data is built on top of the online discussion forum that takes place on edgeryders.eu. We engage an Ethics Advisor and provide the space with an ethical consent funnel. To maintain and improve user experience of in-platform coding application we extend Open Ethnographer to support multimedia coding. We support ethnographers in the coding activity and provide technical support and server admin to the whole project.
@Alberto should we mention anything else?
Our budget range for the standard wp offer is between 200-250k.
we offer another option for a lower budget (again fixed internally so we make sure we can deliver). This is good for the cases there are a lot of partners and the budgets are not much negotiable. In terms of content, it is what @hugi suggested: the SSNA based tool to increase value added from events in terms of better documentation and better networking for participants. We visualize this, if possible showing some examples.
Possible stand alone components (do not make us responsible for animation/results of successful engagement or community management):
- Installation of standard software (platform + one webkit landing page (not including customisation)
- Trainings & Workshops: Use of platform/technology, Distributed collaboration/remote working, Community building and engagement, Community Management, Ethnography, Masters of Networks, Graphryder
- Collective intelligence in events . Using documentation and ethnographic techniques to increase the impact of events. Clients: UNESCO, Digital Festival. (More)
- Find out more about our technologies & tools ; the training & the approach based on Computational Social Science.
Our minimum budget for custom packages is (add an estimate):
- Cost of project managament
- Edgeryders Admin fee
- Edgeryders tech maintenance budget
- Strategy, Design & Planning
- Commission for acquisition of project
NGI Forward (January 2019 – December 2021)
What should the Internet - and all it encompasses, which means pretty much everything - really do for humanity? How should it work? How should it be governed? How and what should we finance? Project funded by the European Commission under Horizon 2020 programme (H2020-ICT-2018-2), Grant agreement ID: 825652. It brings together a consortium of leading organisations in the NGI and the internet space more broadly to help further the Next Generation Internet as the key European entity and space for radical new thinking on the future internet, by both conducting and bringing together the latest thinking and cutting edge research, and reaching a critical mass of Europeans through our ambitious engagement strategies. (More)
POPREBEL: Populist rebellion against modernity in 21st-century Eastern Europe: neo-traditionalism and neo-feudalism (January 2019 – December 2021). Project funded by the European Commission under Horizon 2020 programme (SC6-GOVERNANCE-2018 call), Grant agreement ID: 822682. POPREBEL is an inter-disciplinary consortium of researchers focused on explaining and contextualising the recent rise of populism in Central and Eastern Europe (CEE). It relies on foresight/future studies, deep involvement with activists, policy makers, and civil society actors to boost the immune system of European democracy. (More)
Technology for co-creation . Build experimental software and methodology for decentralized organizations and co-created culture, starting with Edgeryders Nordics team. Client: Swedish arts council fund - Kulturbryggan. (More )
- OpenCare: Open Participatory Engagement in Collective Awareness for REdesign of Care Services (January 2016 - December 2017). Project funded by the European Commission in the Horizon 2020 programme (call ICT-10-2015- CAPSSI). European scale research on smart communities as solution finders and providers of alternative health and social care: understanding them, scaling them and implications for policy. (More) (Results)
- Scaling Digital Ethnography: Research Paper
- OpenEthnographer (2015). Commissioned by the Rockefeller Foundation, Edgeryders technical team built a tool for harvesting collective intelligence in online communities, empowering ethnographic research, website visitor’s navigation and discovery, and semantic search engines. (More)
- OpenVillage (2018) is a co-created project coordinated by Edgeryders and supported by the World Bank, a community of around 4000 changemakers in more than 50 countries. The mission was to co-create self-sustaining projects through a peer-to-peer ecosystem designed to generate sustainable open source projects for public benefit. We helped accelerate positive impact projects from ideas to adoption through incubation, an annual festival and mentorship. (More).
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Current Calls in which we are interested
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